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04-14-2020 01:55 AM
Hi All,
Does anyone know what the max character length of the short description of a catalog item is when in the Portal? I don't mean the short description in the catalog item itself as that is set to 200, but just when looking at the catalog item in the portal view. (See below attached attached).
Seems to be different lengths on this view no matter what the short description has been set to. Is this something that's configured in a widget or the portal?
Solved! Go to Solution.
- Labels:
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Request Management
-
Service Catalog

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04-14-2020 03:41 AM
you have to clone the widget "SC Category Page" and in html side you will see <div class="overflow-100"> , change it to <div class="overflow-200">
and then try.
if my answer helped you, kindly mark it as correct and helpful.
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04-14-2020 03:31 AM
Hi Himanshu,
This is not in relation to the form view but how the catalog item is presented in the portal.
I can't seem to find a definitive answer as to how the short description character length is set when looking at the catalog item tile in the Portal view.

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04-14-2020 03:45 AM
For service portal you have to set the limit in category page
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04-20-2020 02:00 AM
Hi Himanshu,
Do you have any article that shows how to do this. I'm not sure what you mean by setting it in the Category page.

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04-14-2020 03:41 AM
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04-14-2020 08:59 AM
Thanks for this explanation. I'm not that familiar with HTML or CSS so not sure what the overflow setting is really doing. Is it setting the character limit or the pixel limit.