Info message appears whenever the form gets saved or clicked upon a UI action button.

[farci]

Hi All,

Not sure where exactly this info message is saved, I have search all client and server side scripting and message box in Service Now but unable to find it.

I get to see Number 1 whenever I modify the record at form level and click save or whenever I click on any UI action button.

I just want to remove it.

Regards,
Narmi

[Upender Kumar]

Hi,

This is info message. Please search for addInfoMessage.

There could be a gs.addInfoMessage script in Business Rule.

[xostmoen · Accepted solution]

You can also scroll down to the bottom of the form, locate this button:

After clicking the button, click on the "browser" link:

And you can see all the scripts running:

Click on one of the categories to see which script is running:

Please mark my response as helpful if it was accordingly. Thank you! 

[farci]

Hi,

Thank You, It was of help.

I figured out the info message was getting trigger from some other business rule not in the existing table but from a different table in which a record was getting inserted, as and when the form was saved.

Very strange.

Regards,
Narmi