inline editing for choice lists fields in workspace

Mike Gomez1
ServiceNow Employee
ServiceNow Employee

‎02-25-2023 05:24 PM

Is it possible to set a choice field value inline in workspace?
I have this property set to true
glide.lists.inline_editing_enabled
but I still see this error message: 

"Inline editing is disabled for this list"
On the incident form in workspace, I want to set the "asset action" field on a record in the "affected ci" related list.

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Edward Scholes
Tera Contributor
In response to Mike Gomez1

‎03-16-2023 03:45 AM

Hey Mike,

I was wondering if you managed to find any solution to this? I have the exact same issue - we can edit the fields from the List view, but we need to be able to edit the related list items without going into each individual one from SOW.

Thanks.

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Arturo Guieb
Tera Contributor

‎02-26-2025 06:45 PM

Any update on a possible fix for this?

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SyedMahemoH
Tera Expert

‎02-27-2025 03:05 AM 

glide.lists.inline_editing_enabled = true, there are additional factors affecting inline editing in Service Operations Workspace (SOW):

Related List Inline Editing Limitations

Not all related lists support inline editing in Service Operations Workspace.
Choice fields (like "Asset Action") may require extra configuration.
List Configuration Settings

Check if the related list has "Enable List Editing" enabled.
Path: System UI → Lists → Open the list and ensure "Editable" is enabled.
ACLs or UI Policies Blocking Edits

Check ACLs for the affected_ci table to ensure your user role has write permissions.
Ensure UI Policies or Data Policies aren’t restricting inline edits.
Service Operations Workspace-Specific Configuration

Unlike traditional UI, SOW relies on declarative actions and workspace settings.

Hi @Mike Gomez1 ,
I hope you are doing well!

Here is the some essentioal on 

glide.lists.inline_editing_enabled = true, there are additional factors affecting inline editing in Service Operations Workspace (SOW):

  1. Related List Inline Editing Limitations

    • Not all related lists support inline editing in Service Operations Workspace.
    • Choice fields (like "Asset Action") may require extra configuration.

  2. List Configuration Settings

    • Check if the related list has "Enable List Editing" enabled.
    • Path: System UI → Lists → Open the list and ensure "Editable" is enabled.

  3. ACLs or UI Policies Blocking Edits

    • Check ACLs for the affected_ci table to ensure your user role has write permissions.
    • Ensure UI Policies or Data Policies aren’t restricting inline edits.

  4. Service Operations Workspace-Specific Configuration

    • Unlike traditional UI, SOW relies on declarative actions and workspace settings.
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