Insights button in dashboard
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02-04-2026 07:44 PM
Hi,
I have an insights button in my platform analytics dashboard but it shows nothing actually. What is the actual function of this button and if it does not work can we hide that button?
Is there any way that we can hide it for one dashboard?
Regards,
Satyapriya
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02-04-2026 07:55 PM
it's a new feature I believe
check this
Proactive analytics insights on dashboards
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2026 08:10 PM
you can disable it
I clicked Edit for that platform analytics dashboard and disabled
Output
Before
After: it's gone
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-15-2026 10:04 PM
Hello @Ankur Bawiskar ,
I have used one indicator in dashboard .
when i am trying to disable this insight then it's not working.
Could you please suggest if there is anyway that we can hide it if we are using indicators in dashboard.
Regards,
Satyapriya
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02-15-2026 10:16 PM
I believe I shared working solution for what you asked in your question.
Would you mind marking my response as correct ✅ and close the thread?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
