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Insights button in dashboard

Satyapriya
Mega Sage

 

Hi,

 


I have an insights button in my platform analytics dashboard but it shows nothing actually. What is the actual function of this button and if it does not work can we hide that button?
Is there any way that we can hide it for one dashboard?

 

 

Regards,

Satyapriya 

 
 
8 REPLIES 8

Satyapriya
Mega Sage

Hello @Ankur Bawiskar ,
I have tried the same steps but it's not working for me as i have used one formula indicator in my dashboard.

Regards,
Satyapriya

@Satyapriya 

it's a setting at dashboard level of platform analytics.

share the steps and screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Mega Patron

The solution has already been given. You need to turn it off on Dashboard level. If you can't, reach out to Support, because then there is an issue with the platform. There isn't another way to inactivate it.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

SohamTipnis
Kilo Sage

Hi @Satyapriya,

 

You can refer to these links; this will help you to solve your doubts and clarify the solution in detail:

 

https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/dashboards-landing-page.htm...

 

https://www.servicenow.com/docs/r/impact/io-performance-insights.html

 

https://www.servicenow.com/docs/r/now-intelligence/c_performanceAnalyticsAndReporting.html

 

If you find my answer useful, please mark it as Helpful and Correct ‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10