Installing a ServiceNow Now platform onsite in Customer Data Centre

[abhigupta-sn]

How does ServiceNow decide if they want to install ServiceNow BaseLine Instance onsite in Customer Data Centre? 

[nameisnani]

Hi @abhigupta-sn 

ServiceNow considers the following factors when deciding whether to install a ServiceNow Baseline Instance on-site in a customer's data center:

• Customer requirements: The customer's specific requirements for data sovereignty, security, and compliance may dictate that the ServiceNow Baseline Instance be installed on-site.
• Technical considerations: The customer's IT infrastructure may not be able to support the cloud-based version of ServiceNow. In this case, an on-site installation may be the only option.
• Cost: The cost of on-site installation may be higher than the cost of cloud-based deployment. However, the customer may be willing to pay the higher cost for the increased control and security that on-site installation offers.
• Support: ServiceNow offers a variety of support options for both cloud-based and on-site deployments. However, some customers may prefer the more personalized support that is available with on-site installation.

Ultimately, the decision of whether to install a ServiceNow Baseline Instance on-site is a business decision that should be made by the customer in consultation with ServiceNow.

Here are some additional factors that may be considered:

• The size and complexity of the customer's organization
• The customer's budget
• The customer's IT staff expertise
• The customer's willingness to take on the responsibility of managing an on-site deployment

If you are considering installing a ServiceNow Baseline Instance on-site, I recommend that you contact ServiceNow to discuss your specific requirements. They will be able to help you assess your needs and make the best decision for your organization.

[nameisnani]

Hi @abhigupta-sn 

Greetings!

Any feedback on my reply? were you able to do this?

Please hit the thumb and Mark as correct if it helped!