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07-30-2025 10:35 AM
We are doing existing Servicenow Instance License Transfer from xyz company to our company .
Basically entire setup will be old except Instance License Transfer . i have question how it will effect existing ServiceNow integrations , tables, Mid servers etc.,. What should we check after instance transfer
Please provide list
@itil @Dr Atul G- LNG @Ankur Bawiskar
Solved! Go to Solution.
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07-30-2025 11:50 AM
Hi @VijayKummamuru ,
Below are the places we have to check when we are doing license transfer to another company:
Integrations: URLs, auth tokens, endpoint references
MID Servers: Auth profile, proxy, domain linkage
Plugins: Anything newly restricted
SSO: Identity Provider switch
Notifications: Email domains and hardcoded names
License Limits: Module availability and table limits
Support: HI access, plugin entitlement
Branding: Logos, names, legal footers
Scoped Apps: Check for company references
Data & Tables: Remain intact unless licensed features are removed
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07-30-2025 11:50 AM
Hi @VijayKummamuru ,
Below are the places we have to check when we are doing license transfer to another company:
Integrations: URLs, auth tokens, endpoint references
MID Servers: Auth profile, proxy, domain linkage
Plugins: Anything newly restricted
SSO: Identity Provider switch
Notifications: Email domains and hardcoded names
License Limits: Module availability and table limits
Support: HI access, plugin entitlement
Branding: Logos, names, legal footers
Scoped Apps: Check for company references
Data & Tables: Remain intact unless licensed features are removed
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07-31-2025 08:24 AM
Thanks @pavani_paluri , can you please provide if you have any excel or sheet link for these checklist
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31m ago
Hi @pavani_paluri , can you please let me know if there will be change of sys_id for records after instance transfer .
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07-30-2025 01:58 PM
I believe this is something you’ll need to handle yourself. You should involve your ServiceNow Account Representative and the Support team.
Here are a few links that you can read through and that may help guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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