email script for signature [Please see description]

[snow34]

I want to give signature at the footer as pe assignment group f

For example: If assignment group is abc then signature of abc assignment group should be there 

[Hemant1]

Hello 

Try this Below Approach 

1.Write the display Business rules and store the assignment group in Scratchpad 

2.Write the Onload Client Script fetch assignment and store the signature in the variable

Please mark my answer as Helpful and Correct

Reg

Hemant Kumar Ch

[Aman Kumar S]

You need to write an email script, in which you need to fetch the information of assignment group of the task.

Include that email script in your notification, so dynamically whatever your task's assignment group is, the signature would pass on to the notification.

You should find relevant articles in the portal about email script and how to embed it in notification.

Feel free to drop thumbs up, if this helps your case 🙂

[Sagar Pagar]

To auto populate the email signature based on assignment group, you need to create email script and call in in email client template.

Email script:

Name: get_signature

New line to HTML: true

Script:

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

	var logged_user = new GlideRecord('sys_user');
	logged_user.get(gs.getUserID());

	template.print(logged_user.getValue("name")+'\n');
	template.print(current.assignment_group.getDisplayValue()+'\n');

})(current, template, email, email_action, event);

Email client Template:

Name: EmailClientName

Table: your table name

Subject: subject line

Body HTML: add body contents & Call email script in email client template as,

${mail_script:get_signature}

Thanks!

Sagar Pagar

[snow34]

but how this will print signature