Integration between servicenow and jira instance

[Snehal]

Hi Team ,

Can we connect single servicenow instance with multiple jira instances if it is possible then how to do that .

Thank you 

[Dr Atul G- LNG]

Hi @Snehal  

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

https://www.youtube.com/watch?v=37iJjKz94Qw

[Mathieu Lepoutr]

Hi Snehal

This is a perfect use-case for Exalate.

Exalate is a decentralized integration solution, where you can granuarly decide which data will be send over.

Through the use of triggers you can have a single snow instance be connected to multiple jira instances, and the data can flow between all of them.

[Vishal36]

Hi @Snehal  

Yes, connecting a single ServiceNow instance with multiple Jira instances is possible. You can define criteria that can distinguish incidents, problems, etc., of ServiceNow, which should sync to different Jira instances. 

You can try out OpsHub’s free Community Edition, which integrates all common entities between Jira and ServiceNow that can help ease your integration journey with a user-friendly, no-script configuration, rich data sync, including rich text format retention, and automatic conflict resolution. You can also refer to this page, which elaborates the common challenges when integrating ServiceNow and Jira.   

 Feel free to reach out to our integration experts for an initial discussion on your use case and integration strategy planning. As a ServiceNow partner, OpsHub offers an integration platform that enables bidirectional integration between ServiceNow and more than 60 systems in the ALM and DevOps ecosystem. 

Thanks, 

Vishal