Integration between SN and Salesforce - IntegrationHUB

[_ukasz2]

Hello everyone.

I am currently working on integration between SN and Salesforce using IntegrationHUB. Everything that I had done so far was based on the SN documentation.

Set up the Salesforce spoke - IntegrationHUB

Unfortunately, I got stuck on this point - Create credential records for the Salesforce spoke. When trying to get OAuth Token I get the following message:

OAuth flow failed. Verify the configurations and try again. Error detail: invalid_grant, user hasn't approved this consumer

Has anyone encountered a similar problem? Below I am attaching screenshots from SN and Salesforce instances. Maybe you'll see something that I can't

Salesforce Connected App

Salesforce OAuth Policies

SN Certificate

SN JWT Key

SN JWT Provider

SN Application Registers

SN OAuth Profile

SN OAuth Credentials

Maybe some of you know a way to check where the error is? 

Regards,

Łukasz

[Sai Kumar B]

Hi 

Do follow this SNOW to Salesforce End to End via Flow designer

Please mark my answer as helpful/correct, if this solves your issue.

Regards,

Sai Kumar

[Binh Truong2]

Wow I'm having the same exact issue. We recently cloned down to DEV/TEST but the integration broke so I'm trying set it back up.

[Binh Truong2]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821161

I was going to suggest this KB article but looks like you already have the correct Token URL

[Inactive_Use266]

Hello Lukasz/ @Binh Truong 

I am Facing the exact same issue. Just wanted to know if you were able to resolve this. If yes, your help would be really appreciated.

Thanks,

Ritima