Hello. We like to have different FavIcons on our Dev, Test, and Prod instances, so we don't get confused as to which instance we are working in. We like to have separate icons on the Portal pages as well. For the Platform UI, we are able to Preserv...
How can I export my favourites, and then import them to another instance?Exported all my stuff from these tables:- sys_ui_bookmark- sys_ui_bookmark_group The first one is known already, but with Next UI you can use Groups (Folders) to organize your f...
I am trying to integrate Microsoft Translator with my service now (PDI). I am facing issue, while translate. "Credentials are missing or invalid. Contact your administrator."I have configured API keys and enabled Microsoft Translator. But Still i am ...
I'm trying to follow this post to display HTML field in the Service Portal. I have cloned the ticket fields widget but I can't get it to work. Either the HTML field still does not display write of I loose some of the other fields I am looking for. Be...
In a record producer, I'm encountering an issue with a 'List collector' field type. When I select values from the list, they don't appear to get selected. Instead, the field appears to have empty values separated by commas, as you can see in the atta...
I'm looking for a way to manually trigger another approval request outside of the workflow. The requirement is when a sctask is assigned to an assignment group and they need additional approvals on this RITM. Under the approval tab on the RITM I ca...
Hi all,I wonder if there are any CMDB experts that can help me with this. Given a particular Business Service we need to navigate the CI relationships that are 'downstream' and locate those CIs that are related (at any level) where the relationship i...
I have a requirement in incident that if:1. If the Assigned to is populated, and the Assignment group field is empty, the Assigned to field should not also be empty. Currently, OOB functionality the assigned to field is getting empty once the assignm...
Hi ServiceNow Community, I want to pass the Parent sys_id into related list "New" record in a field, I have a Training table where each record has related list table that points to a Time Entries table,When I click on that Time Entries "New" button, ...
Hello SN experts, I am modifying our Employee Center homepage (ec_dashboard) and have lost the 'Quick Links' and Recommended for you (Relevant for you) widgets that normally would appear there. I am in the Designer and drag/dropping them does not wo...
Hi, We currently have configured a record producer that can be requested through an order guide on the Employee Center. However when we submit the request, we get a blank grey screen with no summary of the case created. We were expecting a summary pa...
Hi Everyone,I have a question from our ServiceNow team asking me what our AIDE id is as they are in the process of preparing the leadership dashboard. I'm not sure exactly what this id is and where to find it? Does anyone have any ideas? thanks so mu...
which is of the following is true about current object ? more than one respose1.the current object is auto instantiated2.the current and previous object are always identical3.curent and previous objects are sometimes identical4.the properties of the ...
what types of scripts are written in UI actions ?1.server side2.client side3.business rules4.ui policy action5.background scripts
Hi,I am creating a notification in approval table for requested item. How can I pull the catalog item name? Subject: Approval request for ${sysapproval} <Catalog Item Name>
