Developer

ATF Test Steps Script execution step view is hidden

I am trying to use the OOB Test Steps that ServiceNow has created as reference for the custom test steps that I am planning to run, is there any way to unhide the Script execution step in the form?EDIT: Especially for the "Server" category test steps...

Question

Odd ACL locking out inactive Users from List

Short back storyI inherited this instance, and the previous admin did a lot of blocks on items, so I am untangling it as we goWe have a Remove User request formthere is a reference field that looks at the user tablethis is not limited to those that a...

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How to Convert Large Flows into Reusable Subflows in ServiceNow

ServiceNow · Flow Designer Stop Rebuilding Large Flows — Convert Them into Subflows in Seconds Learn how to quickly convert existing Flow actions into reusable Subflows and build cleaner, more maintainable automation in ServiceNow. The Problem ...

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Resolved! Remove Knowledge center from workspace dropdown

Hi,I am asked to remove the Knowledge Center. I tried. Kindly help. I went to sys_ux_app_config table and inactivated the knowledge center but no help. There is no table for sys_ux_workspace.list in our environment. When I enter workspaces, i have t...

Question

Group Managers should be able to edit/add group members of their groups and not other groups.

Hi All,I am trying to enable the functionality where group managers should be able to add/edit members via related list on group record.I followed these 2 links to build the functionality:https://servicenowguru.com/system-definition/group-managers-ma...

Question

How to trigger playbook when specific record producer is used

I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...

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Dynamic Subcategory Dropdown Population in ServiceNow Workspace Based on Service Offering

In ServiceNow Workspace (SOW), I want to populate the Subcategory field dynamically based on selected Service Offering using Script Include.The Script Include returns a list of allowed subcategories.My issue is:g_form.addOption() / removeOption() is ...

Question

need help to add a new CMDB class in interceptor page to create new Nutanix CIs

Below are the classes need to add, i can see these Classes are already there when checking with table.list, but when open cmdb_ci.list --->create new--->then the classes not visible(attached screensort), kindly help how to get these classes. Nutani...

Question

AI Experience (AIx) : are we moving away from forms and lists?

One of the most interesting shifts is happening in the UI layer. ServiceNow is introducing what they call AI Experience (AIx) : basically a conversational front door to the platform. Instead of: Navigating modulesOpening formsClicking through records...

Article

Password Reset trigger DUO API push

Hi, I have been tasked with creating a Password Reset function to allow users to reset their AD Password. One of the ask was to allow for DUO authentication. Using the OOB Password Reset and the OOB Authenticator options works, but the issue is the...

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Error Message appears only in Workspace :The fraction part of a currency value cannot exceed 4 digit

i am getting this error message in SPM demand and project workspace . system properties which is already set to true : glide.currency_price.use_all_fraction_digits

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Seeking Guidance: Transition from Full-Stack Developer to ServiceNow Developer (4+ Years Experience)

Hello everyone,I’m looking for honest advice from experienced professionals in the ServiceNow platform ecosystem regarding a potential career transition.My Background:I have around 4+ years of experience as a full-stack developer, working on:Frontend...

Question

DATA base view

HI team, We have two ticket tables ( 1 HR and 2. payroll) requirement is to show two tables tickets into one list. Opened for is common field which is referring to user table in both tables can we use that ..?can anyone help to create data base view ...

Question

User Group

While assigning a group to the user im seeing this error. Why

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How to Create Database View for Request Item, Survey results in ServiceNow?

Hi Team,I'm trying to create database view for Request Item, SCTASK and Assessment Instance (asmt_assessment_instance), Assessment Metric (asmt_metric), Assessment Metric result (asmt_metric_result) 1. Username who gave the survey2. RITM and SCTASK N...

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