Developer

DATA base view

HI team, We have two ticket tables ( 1 HR and 2. payroll) requirement is to show two tables tickets into one list. Opened for is common field which is referring to user table in both tables can we use that ..?can anyone help to create data base view ...

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Hi how can I provide Client Id, client secret, auth uri, auth token from my instnace

Hi,How can I provide these details? is there any guide or a video that show this?

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want to edit out of the box error Messages

"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management

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ServiceNow PDI IP Address

Hi,We want to do a poc for integration with a third party system that requires IP address whitelisting to connect.Where can I find the IP Address for a developer PDI.Thanks!

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Workspace Reference field icon

How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, while filling the form just after choosing a choice the record reference icon should be visible.

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Create the Preview icon for the Incident list view. Default view when viewing the incident

Dear Members, My requirement is: - In the Preview icon of the Incident list, the 'On hold reason' field should be displayed only when the 'Status' is "On Hold". The Default view should be displayed when the Incident record is opened from the Inc...

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Promoted Topics not visible to every one in Virtual Agent

Hi All, I have created the new "Custom Greetings & Setup" with a few Promoted Topics but it does not visible to everyone in Virtual Agent. Please guide me on how to make these promoted topics to everyone

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Clear value of an attachment field

Hi!I have an issue with managing a file attachment field. I created an onChange client script that should delete the file when another field's value changes. I'm using an AJAX call to connect to a script include, which deletes the file from the sys_a...

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Reports from on-call scheduling

Good morning all Is it possible to draw a report from on-call scheduling that shows how many days a specific person was on call? RegardsThereza

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Resolved! SOW Overview Tab: Clousure information in overview section is not expandable by clicking on arrow

Hello, I've requirement, in which user should be able to expand the 'Closure Information' for change request on Service Operation Workspace. when state is closed expand is not working?We can edit that by clicking edit button but when we want to expan...

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Three Strike Rule Automation In incident

Hi Team , if any one implemeneted three strike rule close autiomation on incident module . can any one please help me .

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Is it mandatory to select Purpose as Control Category in Smart Assessment Template for Control Att..

Is it mandatory to select Purpose as Control Category in Smart Assessment Template for Control Attestation so that we can see the Assessment template in Control Objective?I created new Assessment template category in scope: GRC: Policy and Compliance...

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Planned start /end date should be editable for admin and Group A in all states

Hi Team ,I have a requirement where the Planned Start Date and Planned End Date should be editable in all states for Admin users and members of Group A . For users who are not part of Group A, these fields should be editable only when the record is i...

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Resolved! Plugins Activation Issue on Dev Instance

I'm trying to Activate 2 differents plugins on my Dev instance (dev385881) but for the second time it failed. Did this happen with you in the past? How did you resolve?

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service bridge

Hi allIn servicenow we'll create account in provider instance and contact(from consumer side here we won't provide any credentials) after consumer registration how it is generating the magic login and after consumer clicking the magic link how it is ...

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