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Integration with Microsoft teams

sagar0711
Tera Contributor

‎02-21-2024 10:03 PM

I want to integrate ServiceNow with Microsoft Teams to fetch conversation in text format(transcripts) from Teams calls in ServiceNow custom tables.

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2 REPLIES 2

Community Alums
Not applicable

‎02-21-2024 10:24 PM

Hi @sagar0711 ,

Please refer to links :

https://www.servicenow.com/community/ms-teams-articles/getting-started-3-simple-steps-to-integrate-m...

https://www.youtube.com/watch?v=pk0a_uEy11U

https://www.youtube.com/watch?v=lKvPCYPjcA0

https://www.youtube.com/watch?v=oLqZav4eZfc

 

How to Connect ServiceNow and Microsoft Teams: A Step-by-Step Guide
How to Connect ServiceNow and Microsoft Teams: A Step-by-Step Guide
youtube.com/watch?v=oLqZav4eZfc
In this webinar, we'll guide you through the process of connecting ServiceNow with Microsoft Teams, providing a hands-on demo of the setup. We'll also cover best practices for integrating key ServiceNow products like Employee Center, Virtual Agent, and more with Microsoft Teams to enhance ...
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sagar0711
Tera Contributor
In response to Community Alums

‎02-21-2024 11:39 PM

I want to fetch the whole conversation of the call in text format The above solution is only for chat.

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