Is it possible to automatically open the chatbot in Service Portal landing page?

[Rajini2]

We are in Utah and trying to automatically open the chatbot on the service portal landing page.  Is this possible?

[nataliya_b]

you could use this article as base: https://www.servicenow.com/community/virtual-agent-nlu-articles/toggling-virtual-agent-chat-client-u...

1. create new widget

2. put in client controller 

api.controller=function() {

  /* widget controller */

  var c = this;

c.toggleChat();

};

3. place your widget on page where you want chat to be open

[Rajini2]

I did follow that article, but I doubt the class names have changed in utah.  Please correct me if I am wrong.

[nataliya_b]

clear all your code and just leave the line in client controller

  var c = this;

c.toggleChat();

than place your custom widget on index (for exampl) page . Chat shall be opened by default

[Rajini2]

No luck 😞