Is it possible to correct or finetune translations made by Dynamic Translation.
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10-11-2024 04:41 AM
We are using Dynamic translation for agent chat. We noticed some words/phrases were not translated correctly. How can we improve this experience.
Examples:
English to Traditional Chinese
Statement reconciliation was translated as bill (in Chinese)
English -> Italian
Annual pay review APR was translated as TAEG annuale di revisione retributiva.
English -> Some other language -> English
Recurring entries was translated to Duplicate entries
Urgent payments was translated as Emergency payment
Work instruction was translated as work education
So basically, is there a way to correct some translations? Also, can we reserve some words to prevent them from getting translated.?
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10-11-2024 08:14 AM
See: https://docs.servicenow.com/search?personalize=true&q=language%20translation
for supported features.