Is it possible to disable guided tours on one service portal?

Drew8 · ‎02-05-2020

We have 2 service portals one for HR and one for ITSM. We only want guided tours on one of them. I have seen the guided tour properties but that will disable it for both portals. Is it possible to only disable it for one portal?

Drew8 · ‎09-04-2020

Hello @chrisperry , what I ended up doing was disabling it in the portal header CSS script on the sp_header_footer table. I added

nav #tour-dropdown {
display: none;
}

This disabled it in our primary portal while leaving it in our secondary one.

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chrisperry · ‎09-08-2020

Got it -- I was afraid you were going to say the customization route 🙂 but that makes sense -- thanks for the help.

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

Michael Jones - · ‎11-03-2020

Thanks for posting this! Very helpful!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!