Is it possible to schedule multiple reports into the 1 scheduled email notification?

SeanM1 · ‎03-24-2014

i.e I need to send 5 reports to the same business area on a weekly basis, so rather than send 5 emails, I would like to bundle them up into the 1 email.

Also, can you add your own customized sections to the default View/Run report view?

Jim Coyne · ‎03-24-2014

You can. Check out the following Wiki article - Scheduling and Publishing Reports - ServiceNow Wiki.

You have a few options to configure the "additional" reports so they do not go out separately:

deactivate them (they will still be included with the main report)
make sure the Users, Groups and Email addresses are blank
set the Run option to On Demand so it would only run manually

View solution in original post

johnram · ‎09-15-2017

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: Reporting

Visit http://docs.servicenow.com for the latest product documentation

ayush_saxena · ‎03-25-2014

Use the Included in Email related list to create additional scheduled reports.

Always mark the question as answered !! If answered as per your expectations

Regards,

Ayush Saxena

SeanM1 · ‎03-25-2014

Thanks for you help guys, it's really appreciated.

Malaya · ‎05-26-2016

This is how you can do it:

1. Pick any report out of 5 which you want to send.

2. Schedule the report

3. Once you click on submit and the scheduled report is created then in the bottom section there is option to Included with email.

4. Click New it will give you this screen

5. Keep the run schedule "On Demand" and pick the second report in the report section. None other field is required.

6. repeat step 4 & 5 till you have included all the report

7. You can also select attachment type between PDF and Excel...

I did not understand the second part of the question about view/run report.. FYI.. this will be scheduled report and will not get listed under view/run report.

It will be listed under scheduled reports module.

Thanks,

Malaya

knowledgeenthus · ‎10-12-2017

Hi, i tried this but having an error

I created two reports. One with list of incidents and second with line graph of same incidents

I took the list report and used the "Include in Email" option and slected the line graph report. The line graph report format is pdf becuase thats all it gav me as an option (with pdf landscape and png)

I recieved the report both both attached to it but the pdf report has no graph in it and has an error

Error: Unknown error connecion to 'Connect to snow-render .. failed: Cooect timed out'

Any ideas?