Hi All, We have added ServiceNow application to outlook, but we need to hide two option (Chat with Virtual Agent and Create VTB Task) from end user in the application. Could you guide us on how to hide these two options for end user. Please find the...
Hello all,There are two variables in the form called requested for, groups. This form is to assign the requested for to those groups. I created one onsubmit client script and script include to check whether the requested for user is already a member ...
1)To define the stock rules, which role is required to define stock rule?Admin_stockStock_adminInventory_adminAdmin_inventory2)What is the use of Process flow formatterTo Show current stageTo highlight current stage and stage historyNoneTo show all p...
Hi all, I need help because I'm working with an ACL that control the behavior of a slush bucket with a records of a parent table, but I need to view and access to the records of a child table on a related list too The script on the ACL is:role: loca...
Hi guys I currently have a problem, when I write a comment and I have a before business rule (comment changes), and I want to edit what was wrote in the comment field, when the business rule runs it duplicates the information as you can see:Business ...
Which of the following can be used to standardize the body of outbound email notifications?Outbound ActionInbound ActionNotification TemplatesEmail Templates
Which of the following field can determine when an SLA attaches, pauses, completes or resets?TypeCondition typeWhen to triggerCondition
Hi everyone, I'am are having problem with the translated knowledge articles to Chinese. We have some articles in English and Chinese version.The both versions contains the same meta e.g. “new employee, staff, 分钟前”.When the employee is using the syste...
Dear Community To adopt UI Builder queries, I have the requirement to build dynamic queries on fields with type "Choice".In UI16 we were able to add "javascript: myFunction()" to the query builder, but this does not work with UI builder anymore...
Hi All,I have requirement follows belowGet the users from microsoft azure AD and check users table if not exist create users in servicenow through Integration Hub in flow designer.I have alredy Connection connected servicenow and Microsoft Azure AD...
Hi Team, we have created one application module "create request" after clicking this option in application navigator it will redirect to catalog item URL so that ITIL user can fill the details and submit the catalog item & it is working fine.... is i...
Xanadu Patch 1 Hotfix 2 We installed the new Project Workspace. The first time a users opens it, an introductory overview video automatically plays. This only happens the first time a user opens Project Workspace. Is there any way to reset this for ...
HI Team,I want to make worknotes mandatory as soon as Close incident button is clicked on WHS workspace. once the worknotes is enter then only agent should be able to close the incident
Hi,After Xanadu upgrade we are getting this attachment encrption pop up how to solve this Need to deactivate this
We upgraded our instance to Tokyo last night and while everything went well as a whole, one issue that was immediately highlighted was the the HTML description fields were not working as expected. Instead of have two lines of icons there was only one...
