Is Scripted REST API used only for Inbound communications in to ServiceNow ?

[Gopi22]

HI,

We are building multiple integrations for our client.

We had this query, are Scripted REST APIs used only for inbound communication in to ServiceNow. Can we use Scripted REST API for Outbound integrations from ServiceNow on to different third party systems ?

Thanks,

Gopi

[Gowrisankar Sat]

You need to create a REST Message for Outbound Communications from ServiceNow.

https://docs.servicenow.com/bundle/orlando-application-development/page/integrate/outbound-rest/task...

You can trigger this REST Message from any server side scripts like business rules/ script includes/ workflows etc. Scripting for outbound REST is here:

https://docs.servicenow.com/bundle/orlando-application-development/page/integrate/outbound-rest/conc...

More details here:

https://docs.servicenow.com/bundle/orlando-application-development/page/integrate/outbound-rest/conc...

[Ankur Bawiskar · Accepted solution]

Hi Gopi,

Scripted REST APIs are being used in ServiceNow so that an endpoint can be given to 3rd party team.

This endpoint when consumed by 3rd party would perform some operation as defined in the scripted rest API.

It is used for inbound communication to ServiceNow only.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Gopi22]

HI Ankur,

Thank you for the suggestion. This has improved my understanding. 

Thanks,

Gopi

[Gopi22]

Hi Ankur,

After creating the scripted REST API, we get the end point to be provided to the other team through REST API explorer right ?

Thanks,

Gopi