Is there a way to see which business rule/client script ran last to change a field value in a form?

Navaneeth1
Tera Guru

I have a field that keeps changing it's value when an additional comment is added. I checked the business rules but couldn't find any. Is there a way to see what business rule, flow or server side script made the change of state?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Navaneeth1 

When we work on any record, the client scripts executed. which get captured in Response Timer.

Might be helpful :

AGLearnNGrow_0-1708620667172.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

4 REPLIES 4

Bert_c1
Kilo Patron

It may be a client script type 'onChange' defined on the table. See:

 

Client Scripts

 

Gustav Aldenbra
Kilo Sage

Hi @Navaneeth1 

 

Have you tried to filter the business rule table based on "table" and "Filter condition" contains "comments"

If you can't find anything, please tell us which table it is.

 

Hey @Gustav Aldenbra ,

Tried this but couldn't find anything. It's a custom table inheriting from the global incident table.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Navaneeth1 

When we work on any record, the client scripts executed. which get captured in Response Timer.

Might be helpful :

AGLearnNGrow_0-1708620667172.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************