Is there any way that I can use multiple 'does not contain' filter conditions?

danwaite
Tera Expert

For example, I am trying to create multiple modules which query my Call table and filter out certain email recipients, which works just for one email. As soon as I add an OR condition the module shows calls sent to any recipient. I have been able to replicate this behaviour in the report module so I assume it's by design and not an error.

The below does not filter anything:

find_real_file.png

However this does filter out any specified email recipients:

find_real_file.png

Can anyone advise what exactly I can do to filter out 2 or more email recipients?

Thank you in advance.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

You'll need to use "And" to exclude them all. i.e. Recipients does not contain XX AND Recipients does not contain YY.


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6 REPLIES 6

Travers M
Mega Guru

For reports and module building, I've had luck using the Add "OR" clause button as seen here



orclause.jpg



That same button is present on the condition builder for modules too.   You can use the same first step over and over with multiple "ors" to break them apart


Hasn't worked I'm afraid, see below.



find_real_file.png



Any other suggestions?


Just for a bit more info, the opposite works without problems (as in "Recipients of inbound email", "Contains") when using multiple OR clauses.


Have you tried an "is not" as opposed to "does not contain"?   I don't use that table so I'm not sure what options are available