Is there is way to see when and who made changes to the form layout?

[gmorales]

Hi I would like to know if there is a way to see who made changes on a form layout, for example, a user has hidden the work notes field, in the incident form, ...so we need to know when was this change made and by whom.

I've tried with History, but this only show the changes done in the actual Incident record

[Michael Fry1]

System UI > Views, name is (empty) which is default view (assuming that's the view you want to look at), Related List > Forms, find Incident and you should be able to see when and who was the last one that updated it.

[Jim Coyne · Accepted solution]

Sure thing.   You can look at the Customer Updates table by typing "sys_update_xml.list" in the navigator filter box and then filter the list where Type = Form Layout and Target name = incident.   The table contains all the configuration changes recorded in Update Sets.

Or, just copy the URL below and change "instancename" to the name of your instance to see the results:

https://instancename.service-now.com/nav_to.do?uri=sys_update_xml_list.do?sysparm_query=type%3DForm%...

Sort the list by the Updated date field.   Personalize your list view if it is not there.

I'm tagging bianca.vaccarini so she can turn this discussion into a question (please) - thank you.

[gmorales]

I'm sorry I didn't see the check box "Mark this discussion as a question" , I'll keep that In mind for further questions .

Thank you for your answer it really works!

[bianca_vaccarin]

I have changed this discussion into a question. Feel free to mark correct and helpful answers as you see fit.