Issue with Accessing Variable Value in Variable Set

[Lisa Goldman]

Hello,

I need help retrieving the value from a Variable Set.

Here's what I’ve tried so far, but it’s not triggering the alert. Thank you

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getDisplayValue('business_application');

    if (applicationName === 'Maximo') {
        alert(applicationName);
    }

}

[John Gilmore]

Did you also catch the error with an 's' missing in business_application in the getReference line? Good chance if you didn't its evaluating the if statement as false since ref will be null.

Sorry for the mistakes I was getting a phone call as I was writing that response and was rushed.

[Lisa Goldman]

@John Gilmore 

No need to apologize. Thank you for continuing to provide assistance. I did correct the misspelling on the business application, but it still hasn't triggered.

[Lisa Goldman]

We sincerely thank everyone for their help and input. At this point, we’ll proceed with hardcoding the sys_id to ensure the functionality works, as we have a project deadline to meet.

[GlideFather]

@Lisa Goldman 
Understandable.

TIP: if you want to avoid hard-coding, call a property in your catalog client script (gs.getProperty() is not supported for client side so a GlideAjax call is needed) but then you could update the condition by changing the property's value without touching the code in the future...