Issue with "ask for approval" in flow designer

[Snehal13]

I have a flow that creates a sc task to an assignment group and the "Ask for approval" action rule has been set for anyone to approve who is part of the selected group ABC.

The sc task is created with correct fields but the "assignment group" is missing on the task. The group has members an is active group.

what is wrong with the definition. am I missing anything here

[jonsan09]

I would check the assignment group record make sure its active and has the 'itil' role. Double check the dictionary entry for the 'assignment group' field on the catalog task table, there might be a reference qualifier that prevents certain groups from being selected based on the conditions.

[Snehal13]

Everything on the group is fine.

Should I create trigger on req item or cat task for this approval record 

[SAI VENKATESH]

Hi @Snehal13 

Can you share the image to understand ?

Thanks and Regards

Sai venkatesh 

[Ankur Bawiskar]

@Snehal13 

please share the flow config screenshots.

what's not working?

Approval is not going?

If my response helped please mark it correct and close the thread so that it benefits future readers.