Issues during migration from dev to test instance
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04-07-2024 09:18 PM
1. How to move related records ?
ex- incident may be related to email records, incident tasks, attachment, KB articles, problems, SLA, comments
ex- case may be related to work order tasks, attachment, KB articles, problems, SLA, comments ?
2. How to ensure X number of records from one source table match X number of record migrate to target table?
3. How to control failure during data migration - how to identify and resume that specific record migration ?
4. Best practice is to manually update sys properties on target instance or move them as part of update sets ?
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04-08-2024 07:56 AM
For related records you might want to look into the "Add to update set" utility: https://www.servicenow.com/community/developer-blog/add-to-update-set-utility-documentation-and-cust...