ITIL user view articles that are in ‘Draft’ state

[Pradeepa Boopat]

How to let users with ITIL role view the knowledge articles that are in ‘Draft’ state?

[Samaksh Wani]

Hello @Pradeepa Boopat 

You need to write a Read ACL on table.

Role you can give itil user.

In Script, you can write :-

if(current.state=="Draft"){
answer=true;
}
else{
answer=false;
}

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Samaksh