Journal field issue on Scoped application

[Singareddy Anil]

Hi,

When i am inserting Incident from custom table in scoped application, i am getting cross scope error. But i have added cross-scope privileges for sys_journal_field table.. Still i am getting same error. I am using setJournalEntry() where as i developed the same in Global, that it was fine.

Anyone have idea on this error, please let me know.

 Thanks in advance

[scott barnard1]

Does it have access to write to the incident table as well?

You are looking for a write entry on the incident target

[Singareddy Anil]

Hi Scott,

I gave access for Incident as well, able to create Incident the problem is with journal fields only

[scott barnard1]

Odd as it seems ok in my instance. How are you creating the incident? Is it a UI action , workflow or some other method?

[Singareddy Anil]

Hi Scott,

Through BR