Journal field value author

[Konstantin11]

Hi! setJournalEntry allows us to define author as a second parameter, but that doesn't seem to update sys_journal_field record, and getJournalEntry returns the actual user who did an update.
Does anybody know if it is possible to get to the value I see in the record where the comment/work note is (in server side script)?

[Amit Verma]

Hi @Konstantin11 

Tried your recommendations and able to reproduce the issue. On investigating further, I could see that correct information goes in the sys_audit table as shown in snip below but not into the sys_journal_field table.

May be we can query the sys_audit table and fetch the right information. Parallelly, you can open a HI case to check with ServiceNow team as well.

Thanks & Regards

Amit Verma