KB Article knowledge base record producer

[Asish17]

Hi,

We want to create a Knowledge Article via Record producer.

instead of Knowledge Base OOB Workflows, can we create a new workflow and attach to record producer that will take care of complete Publish and Retire workflow attached under record producer. (In order to have control without using workflows called under Knowledge Base).. 

Please help..

Thanks,

Asish

[Veer]

@Asish17  Just create knowledge articles via record producers. the moment it creates, the knowledge base workflows automatically trigger and run.

On the record producers form, add variables for the article's short description, body, knowledge base, and categories. etc whichever fields are required to make a proper article.