Knowledge approval / rejection email notifications

[Trevor Petrie]

Hi everyone,

I'm trying to setup email notifications for knowledge article approvals or rejections. I've read several articles but I can't seem to get this to fire off an email.

I've setup a notification under System Notification > Email > Notifications with the following settings (Kingston) but it's not sending an email when I approve an article.

Any help would be greatly appreciated.

Cheers,
Trevor

[Trevor Petrie · Accepted solution]

I finally got this to work!

Here are the setting I used for anyone else trying to set this up: