Knowledge base should be visible to particular group?

Shiva prasad t
Tera Guru

I have created one knowledge base called "ABC". And it should be visible to one particular group - server support

In the related lists we have can read and can contribute options.

In both i configured it for server support group only.

when i impersonated with another group members it's not showing as expected.

but for one member, though he is not part of server support group it's showing

How can i debug this issue?

this is what i have done in the can read and can contribute related lists on the knowledge base formss.png

8 REPLIES 8

Hello @U_Viswa 

 

In my situation it is showing like below. But i am not getting how to hide that knowledge base to him.

Note: He is not a knowledge Owner, he doesn't have an admin role and He is not a manager KB issue.png

Hi,

 

I am in the same situation do you find any solution for this?

No, i didn't find anything

 

Did you try the can read/cannot read in related list of the knowledge base?