Knowledge base should be visible to particular group?
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‎10-11-2022 05:07 AM
I have created one knowledge base called "ABC". And it should be visible to one particular group - server support
In the related lists we have can read and can contribute options.
In both i configured it for server support group only.
when i impersonated with another group members it's not showing as expected.
but for one member, though he is not part of server support group it's showing
How can i debug this issue?
this is what i have done in the can read and can contribute related lists on the knowledge base form
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‎10-14-2022 01:46 AM
Hello @U_Viswa
In my situation it is showing like below. But i am not getting how to hide that knowledge base to him.
Note: He is not a knowledge Owner, he doesn't have an admin role and He is not a manager
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‎11-15-2022 07:05 AM
Hi,
I am in the same situation do you find any solution for this?
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‎11-16-2022 03:08 AM
No, i didn't find anything
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‎11-16-2022 04:12 AM
Did you try the can read/cannot read in related list of the knowledge base?