Knowledge checkbox on incident form oob

mehak1890
Tera Expert

Hi All,

I want to change values/ choices in knowledge checkbox as yes/ no instead of true/ false, also i want to make this mandatory field.

knwo.png

I'm not able to find anything in configure dictionary as well.

knwo1.png

Pls help. Thanks, Mehak.

6 REPLIES 6

Allen Andreas
Administrator
Administrator

Hi,



For choices, you should be able to change it to a string?



And then under the choices tab at the bottom, add your choices you want listed there.



(ensure you take a look at the default value tab as well and make any changes there)



as far as making it mandatory, you'd want to set a UI Policy.



Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Yes, but i'm not able to change type field as string, only true / false values. 😞



3.png


Jaspal Singh
Mega Patron
Mega Patron

Hi Mehak,



Try adding Choices to the field as marked below.


find_real_file.png


Tried Jaspal, not working.