Knowledge Manager field autopopulate in Knowledge base form

Atchutaram
Tera Contributor

Hi Team,

                 I have been working on Kb's and i want to write  a business rule like, we do have Approvers group field on Knowledge base form and Manager's field. I want to auto populate the names of the user's who are part of approvers group in Manager field on Knowledge base form.

we have around four bases. how can we do it.

And when ever a user is added or removed from group it should reflect in KB form.

 

How can i do this?

 

 

7 REPLIES 7

Group is already coming from current.group

 

in the approvers group field name you should give the actual column name.

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Cheers,
Mohammed Basheer Ahmed.

for example i want to give the group CAB approver. where should i declare this in that code? and you mentioned  your kb table name, but i want for one knowledge base since every knowledge base has different approver group.

 

For example, we do have one group approver for every knowledge base based on the flow, i want to get the group members in that manager field(which is of list type) on knowledge base form.

 

I want to get the group members in that manager field.

Hi @Atchutaram 

 

for example i want to give the group CAB approver. where should i declare this in that code? and you mentioned  your kb table name, but i want for one knowledge base since every knowledge base has different approver group.

Atul: The approver group you can define in Knowledge Approval Workflow.

 

For example, we do have one group approver for every knowledge base based on the flow, i want to get the group members in that manager field(which is of list type) on knowledge base form.

Atul: But why to you need group members in manager field, if you ask me as experience, there wil be only 1 manager not more than that. Also let say if in approver group there 5 user and 4 are new to account , if you add them as well in manager, they wil get more roles and can harm the system/ process.

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