ldap user import: Error during insert of sys_user

sammarcow
Mega Expert

Similar to stale unanswered question here, I have errors related to to the LDAP Import.     I am looking for the code that generates this error so I can add additional logging to determine the cause, or another debugging technique.    

For this user there is a mismatch on our coalesce field Employee ID.   I am confused as to why this errors as opposed to doing an insert rather than update on the coalesce field.    

5 REPLIES 5

Michael Fry1
Kilo Patron

The example you provided was domain issue. You also have domain sep but import isn't happening? is there an existing inactive account that it's trying to update? Did you check transform map scripts for something that's preventing insert? Does the ldap_import show the record being inserted, but doesn't complete?


Hi Michael,

 

 I am facing the same issue you have mentioned in your cooment.

ldap_import shows "Complete with errors";

Error: Error during update of sys_user(User Name)

Error:Error during insert of sys_user(User Name)

Is there a record already with the same coalesce value?

Is there a transform map script blocking the insert/update?

Does the record exist but the source and objectguid are different that the record in SN?

It's a time consuming task to troubleshoot them one by one.

Hi Michael,

Coalesce value: Employee number , onbefore tranform script is running to add the  user to the group if it matches with the existing user record.

And one more thing the "Run business rule " checkbox is true.