Limitation on subject field size for scheduled reports

[Somveer Karhan1]

Hello,

We have scheduled a report to send email on regular intervals with a subject which is 135 characters long. But when the mail is received in the individual mailboxes, the subject contains just first 100 characters.

I believe that must be because of some limitation set on subject. Can anyone guide me on how this limitation can be increased to 150 characters?

Thanks in advance.

[She Sull]

This could be a limitation on the email client and not SN. When you check the SN email log is the subject cut off there? When I check my sandbox, the subject field on the email record is 160 and all 160 chars come through on the actual email received. For me, this would have 208 chars total looking at the record and notification if it weren't for the 160 char limit on the field.

If that still leads you nowhere you may want to submit a Hi ticket.

[Somveer Karhan1]

Thanks.. will submit ticket on HI instance and will update here once the issue is resolved.

[Somveer Karhan1 · Accepted solution]

The issue has resolved now. Had to modify the width of Subject field on "sysevent_email_action" table.

Thank you Sherry for all the guidance.