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List Collector Ignores Reference Qualifier – Script Include Not Working?

Erica2
Tera Contributor

Hellow,

 

I'm currently trying to learn how to properly call a Script Include from a List Collector variable's Reference Qualifier.

 

However, it seems that the list still returns data regardless of whether the Reference Qualifier is calling the Script Include or not.

 

Could someone please review my code and let me know where I might have gone wrong? Thank you!

 

List Collector Variable:

Erica2_0-1758238499053.png

 

Script Include: - It should only return a few inactive records if it is working correctly.

 

var SoftwareName = Class.create();
SoftwareName.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getSoftwareNameRefQual: function() {
        var gr = new GlideRecord('u_software_inventory');
        gr.addQuery('active', false);  // Only inactive records
        gr.query();

        var softwareNames = [];

        while (gr.next()) {
            var name = gr.getValue('u_software_name');
            if (name)
                softwareNames.push(name);
        }

        return softwareNames.join(',');
    },

    type: 'SoftwareName'
});

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@Erica2 

why you require script include?

what do you mean by few records? how many 5 or 10 or 100?

you can directly form the encoded query and copy paste there

javascript: 'u_active=false';

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Anand2799
Tera Guru

Hi @Erica2 ,

 

Based on your requirement you don't need a script include for this unless you want to validate something or fetching records from another table than glide list table.

Just add the condition to the reference qualifier field:

javascript:'active=false'; // OR just active=false

 

Thanks

Anand

View solution in original post

14 REPLIES 14

Nishant8
Giga Sage
Giga Sage

Hello @Erica2, you seem to have couple of problems in your code, could you plz try as below:

- change your ReferenceQualifier as below

javascript: new global.softwareName().getSoftwareNameRefQual();

- change your return statement as 

return "nameIN" + softwareNames.join(',');

 

P.S: Since you are looking up by name, and there may be more than one entry with the same name, you might find duplicates in your list. It's better to return the sys_id to be on the safer side.

 

Regards,

Nishant

 

adding the screenshot of reference qualifier

Nishant8_0-1758264160177.png

 

Anand2799
Tera Guru

Hi @Erica2 ,

 

Based on your requirement you don't need a script include for this unless you want to validate something or fetching records from another table than glide list table.

Just add the condition to the reference qualifier field:

javascript:'active=false'; // OR just active=false

 

Thanks

Anand

Erica2
Tera Contributor

Thank you, @ Anand2799 

 

It works by using: 

 

Erica2_0-1758293514118.png

 

YaswanthKurre
Tera Guru

Hi @Erica2 ,

 

List collector accepts sys_id's as return value not the names, so change the script as mentioned below:

ar SoftwareName = Class.create();
SoftwareName.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getSoftwareNameRefQual: function() {
        var gr = new GlideRecord('u_software_inventory');
        gr.addQuery('active', false);  // Only inactive records
        gr.query();

        var softwareNames = [];

        while (gr.next()) {
            var name = gr.getValue('u_software_name');
            if (name)
                softwareNames.push(gr.getUniqueValue());
        }

        return softwareNames.join(',');
    },

    type: 'SoftwareName'
});

 

Mark this as helpful and correct if this solves your question.

Thanks,

Yaswanth.