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02-13-2025 07:01 AM
Hi,
Could you please tell me if it is possible to use CONTAINS query as we do by prefix keyword by a '*' without typing that symbol on a list collector in a request interface on the Service now portal ? this is more user friendly ?
-> without wildcard *
-> with wildcard *
Kind regards,
Solved! Go to Solution.
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02-13-2025 08:01 AM
These steps to do the same for Reference variables also seem to work with List Collectors:
1. Ensure that the system property "glide.ui.ref_ac.startswith" is set to false.
2. Confirm that ref_ac_columns_search=true is included in the Variable Attributes
3. Create the following user preference:
Name: table_name_being_referenced.autocomplete.contains (i.e. sys_user.autocomplete.contains)
System: checked
User: leave this blank
Type: true | false
Value: true
4. After the user preference has been created log out and back into the instance for it to take effect
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02-14-2025 12:01 AM
Hi,
I updated those things:
And logout / log in
I use Washingtondc patch 9a version
when I use search on user list, I have always a start with logic: