Locating the Activity Filter

bookers
Tera Expert

Several years ago, someone hid the activity filter on various records including incidents and sc_tasks. Now, another field needs to be tracked but I cannot find where this configuration change was made. I have checked UI Actions, UI Policies, Business Rules, the form design and form layout, images, etc.... It still appears on Stories but the form design and form layout for it looks that same as the other record types. Is there a pop up form that I am missing?

Sharon Booker

9 REPLIES 9

Thanks @bookers, can you please provide a screenshot of this?

Below fields are audited by filter activity icon does not display.

bookers_0-1708034710189.png

 

Thanks! That does look strange, have you checked the Client Script as well?

Have you found the reason why the filter activity is hidden? 

How to check the logs for the avitity filter that who changed that