Location Maps only populating one location

[jon_fung]

Hi All,

I've noticed that there is an issue with the location maps where it will only show one location on each map.

From what I can see the location pages are setup to glide record the relevant table and populate the locations based on the Latitude and Longitude of the relevant location, e.g. All Locations map page glides the cmn_location table and and populates the icons and loops through until it goes through all the records.

However I've found that this is the case, even on fresh instances and the demo instance.

Has anyone else come across this? If so was it fixed and how?

[mike_bush]

I'd agree with Jon - gs.log shows that all of the Locations are read - only one makes it onto the map.

[john_duchock]

Same problem here, but we are using Calgary...which i understand has a problem with the new googlemaps API.

As a result, we are waiting for our upgrade to Dublin to put any further work into map pages.  

Google Maps API Page

[jon_fung]

The instances that I tested were both on Dublin so looks like it is an issue there as well. Seems to work a treat in Eureka so looks like I may have to wait for that.

[mike_zelnik · Accepted solution]

Just did some investigation and this is a known error, see ServiceNow KB: Google Maps request should specify API version in request (KB0538622) for a workaround.

[jon_fung]

Thanks Mike. That worked a treat. Maybe I should work on my searching skills