Lock down change states for users with change_management role

[ebaileyybs]

Hi,

I am looking to lock down certain states available for selection within the change state field. Please see below options;

I would like for 'ITIL' users to only be able to select the following states;

Draft

Review

Closed

Users with the change_management role should be able to select any of the above states.

Any help with this would be greatly appreciate.d

Kind regards,

Emma

[Anurag Tripathi]

This is an onchange script on the Type field for your table and view

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if(!isLoading)

{

if(newValue=='Normal')   //adding condition for type

{

if(g_user.hasRole('itil') && !(g_user.hasRole('change_management')))

{//add all states that you want to remove

g_form.removeOption('state', '-4');

g_form.removeOption('state', '-3', '');

g_form.removeOption('state', '-2');

g_form.removeOption('state', '2');

g_form.removeOption('state', '-1');

}

}

else if(newValue!='Normal')

{

g_form.clearOptions('state');

g_form.addOption('state', '-4', 'Approval Requested');

g_form.addOption('state', '-3', 'Approved');

g_form.addOption('state', '-2', 'Scheduled');

g_form.addOption('state', '2', 'In Progress');

g_form.addOption('state', '-1' , 'Completed');  

}

}

}  

[Harish Murikina]

disableOption();

function disableOption()

{

    var fieldName = 'state';

      var control = g_form.getControl(fieldName);

      if (control && !control.options)

          {

                      var name = 'sys_select.' + this.tableName + '.' + fieldName;

                      control = gel(name);

          }

          if (!control)

          return;

          if (!control.options)

          return;

          var options = control.options;

        for (var i = 1; i < options.length; i++)

        {

              var option = options[i];

              //alert('hello'+ control.id);

              control.options[i].disabled = 'true';

          }

}

This is code work for disable all choices means un selectable all drop downs . What you can do is give if condition and check user have ITIL role if yes disable particular options

[Harish Murikina]

The below code should work in your case

disableOption();

function disableOption()

{

    var fieldName = 'u_status';

      var control = g_form.getControl(fieldName);

      if (control && !control.options)

          {

                      var name = 'sys_select.' + this.tableName + '.' + fieldName;

                      control = gel(name);

          }

          if (!control)

          return;

          if (!control.options)

          return;

          var options = control.options;

        for (var i = 1; i < options.length; i++)

        {

              var option = options[i];

              alert('hello'+ options[i].value);

            if(g_user.hasRole('itil') && (options[i].value == "Draft" || options[i].value == 'Review' || options[i].value == 'Closed'))

          {

              control.options[i].disabled = 'true';

            }

          }

}

[Artemis15]

Hi Emma,

You can disable the option based on conditions.

Thanks,

Akash Rajput

[abuthahir]

Please have a look at this.

Server-side script to hide values in incident state dropdown