Can't assign task to a user in assigned group

[palmen]

We are building a new application (using the Custom Application).

It's a big workflow with tasks being handed out to different workgroups (we've extended the task-table).

I've encountered a problem though. We have created a lot of new groups and new members should be assigned to these groups.

For some reason if I add "User A" to "Group A", I still can't select that person as "assigned to" on the task after selecting "Group A" as assignment group.

If I give "User A" the itil role, it's possible to assign "User A" as "assigned to".

Why is itil needed to be able to assign someone to the task?

[manikorada · Accepted solution]

Fredrick,

There might be a reference qualifier on the 'assigned_to' which is blocking to select only ITIL users.

[palmen]

Thanks for the info, it's a reference qualifier on the assigned to field.

[Brad Tilton]

Hi Fredrik,

Mani's right. There is an oob reference qualifier on the assigned to field that restricts it to itil users. It looks like roles=itil. What you can do is add a dictionary override for your custom table and make that reference qualifier field blank without affecting any other OOB tables you may be using.