Make all fields editable in change record for particular group members when state is not closed.

[shaik riyaz1]

I wrote a write acl(table.*) on change request records to allow only specific group members to edit the records. the ACL script is working fyn as i can see the logs, however, the change request form is still appearing as read-only for all fields, even for users who should have write access.

There is one write acl on table level and tried deactivating that tested but still fields are readonly.

//answer = false;

//answer = true:

gs.log('hellooo from riyaz start'+ gs.getUser().isMemberOf('Group name'));

if(gs.getUser().isMemberOf('Group name')){

    answer = true;

    gs.log('hellooo from riyaz if'+ answer);

}else{  

    answer = false;

    gs.log('hellooo from riyaz else'+ answer);

}

[Dr Atul G- LNG]

Hi @shaik riyaz1 

I’m not a developer, but I want to share my thoughts: making the change fields editable in a Closed state—even for one group—is not recommended. It’s a violation of the process. Could you clarify your business case for this?

Also, please check the UI policy in place, which makes all fields read-only when the change moves to a new state. This might conflict with your ACL settings, but again, avoid overriding this—it would still be a process violation.

https://www.servicenow.com/community/developer-forum/how-to-make-field-editable-acl/m-p/1587925

[Ankur Bawiskar]

@shaik riyaz1 

you should also ensure Table.None WRITE ACL allows write to them

Simply having Table.* won't help

-> so create Table.None WRITE ACL and add same script there in advanced section

See below image for ACL evaluation

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[Ankur Bawiskar]

@shaik riyaz1 

Hope you are doing good.

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