Lock down change states for users with change_management role
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01-05-2015 05:07 AM
Hi,
I am looking to lock down certain states available for selection within the change state field. Please see below options;
I would like for 'ITIL' users to only be able to select the following states;
Draft
Review
Closed
Users with the change_management role should be able to select any of the above states.
Any help with this would be greatly appreciate.d
Kind regards,
Emma
35 REPLIES 35

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03-12-2015 11:14 PM
Hi Emma,
You may find the below thread as helpful.