Locked_out=true to be hidden from CSM Portal

[tindiz]

Hello, I do not know where to start in developing this requirement. Please help.

I am on CSM Portal and customer usually go to Manage Users option in here.

On this option, they do not want to see customer contacts that are locked out.

So technically all customer contacts that are locked out is true must be hidden from them.

These users can be found on the "customer_contact.list" table and the field is "locked_out".

Please help me where to start. Thank you.

[Rajesh Mushke]

Hi @tindiz,

You need to find the related widget and apply the filter to show only locked_out = false users. Let me know if you need more help 

[tindiz]

There is no widget for Manage Users but was able to locate the Manage Users menu item. Where should I apply the filter?

[Rajesh Mushke · Accepted solution]

You nee to update the HREF/URL by adding the  locked_out = false in the URL. This might works for you.

Can you give it a try once. 

[Dr Atul G- LNG]

Hi @tindiz 

It is not OOTB available, means someone in your instance created this

Go to CSM Portal Header

There you will find the Menu --> Manager User

-- Open that and then you find some HTML code. 

or you need to open this page and you can see the code.