Login error - ServiceNow UI

atv1
Giga Expert

I'm having this error upon login. Any recommendation on how to resolve this error? I already checked the ff. but I couldn't find a_login.aspx on the code. 

glide.login.home

glide.entry.first.page.script

glide.entry.page.script

SPEntryPage

find_real_file.png

1 ACCEPTED SOLUTION

atv1
Giga Expert

Update: Issue has been resolved. There's an entry under Installation Exits > LogoutRedirect with a URL ending with a_login.aspx. 

I replaced this with another URL to fix the issue.  

Thanks!

find_real_file.png

find_real_file.png

View solution in original post

2 REPLIES 2

Cris P
Tera Guru

Hi there,

Is this happening for all users?

Might also be worth checking System UI > UI Scripts for a_login.aspx

atv1
Giga Expert

Update: Issue has been resolved. There's an entry under Installation Exits > LogoutRedirect with a URL ending with a_login.aspx. 

I replaced this with another URL to fix the issue.  

Thanks!

find_real_file.png

find_real_file.png