lost updates for field creation

El Cuchi
Tera Guru

Hi All,

 

I hope everyone is ok.

Here is the situation

i created 2 fields in the cmdb_ci table and then added them to several classes. All this supposed to be captures in an update set. After this,  I run the preview in UAT for the update set and for some reason the creation of those fields were not there, only the addition of them to the classes. Hence i had several errors.

Issue

I could not find the creation of these 2 fields anywere, so the big question is how do i capture the creation of both fields in a new update set in DEV to move it to UAT?

 

regards,

1 ACCEPTED SOLUTION

El Cuchi
Tera Guru

Hi all,

here is the solution to my problem.

1 - Reopened update set

2 - opened cmdb_ci table

3 - open one of the new fields

4 - changed the label and save it.

5 - changed label back and save it.

6 - same thing for the second field.

7 - Completed update set.

8 - applied update set in UAT

 

Regards.

View solution in original post

8 REPLIES 8

Sandeep Rajput
Tera Patron
Tera Patron

@El Cuchi The easiest way to find out about where exactly the changes were added is through Version(sys_update_version) related list. You can use the following steps to add this related list on your sys_dictionary form and check in which update set the fields were added.

 

1. Navigate to the sys_dictionary record of your custom field.

2. Configure the form>>Related list

 

Screenshot 2024-07-17 at 1.04.08 PM.png

Find the version related list 

 

Screenshot 2024-07-17 at 1.04.34 PM.png

Add it in the available section via arrow. Save the changes.

 

Now the Version related list in the bottom will show you the update set name where the changes were added.

 

Screenshot 2024-07-17 at 1.05.20 PM.png

Hope this helps.

Hi Sandeep,

Thank you so much for your complete response.

"Version" tab is already there so i just had to check where this update was stored. However, this tab is empty !!!

what do i do?

ElCuchi_0-1721257911008.png

 

@El Cuchi This is quite weird the field was created without any trace. 

El Cuchi
Tera Guru

Hi all,

here is the solution to my problem.

1 - Reopened update set

2 - opened cmdb_ci table

3 - open one of the new fields

4 - changed the label and save it.

5 - changed label back and save it.

6 - same thing for the second field.

7 - Completed update set.

8 - applied update set in UAT

 

Regards.