Mail Script Adding CC/BCC Recipients

Bradford Shelle
Kilo Guru

So I've been having issues trying to get an email script to add either CC or BCC recipients correctly. I'm referencing the example in the wiki article about adding them in, but I'm not quite sure what I'm doing wrong. My notification email script looks like

var gr = new GlideRecord('u_trainees');

var training = event.parm1;

gr.addQuery('u_training.number',training);

gr.query();

while (gr.next()){

  email.addAddress("cc", gr.u_email, gr.u_first_name + " " + gr.u_last_name);

}

and I'm calling it with

${mail_script:training_recipients}

in the notification.

As you can see, I'm not using the user table to grab people and names. I'm just finding the email field I made on a custom table and querying that table to get the trainees emails and names for the CC/BCC. Does anyone have an idea about what I'm doing wrong?

1 ACCEPTED SOLUTION

Even we have "Copied" field available in emails table.We can find the cc'd persons emails in that field.


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10 REPLIES 10

Bradford Shelle
Kilo Guru

Yeah sending everything to a singular email address definitely throws a monkey wrench in the works.



Nothing was showing up in the email header, but those things have been so fickle for me with different email scripts looking at them.


The copied field showed off what I needed to see though. It doesn't distinguish between CC or BCC, but that's fine by me.