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10-20-2022 01:20 PM - edited 10-20-2022 09:05 PM
I have a Email Client Template that needs to have a Dynamic Subject , so created a mail Script and called it from Client Email Template Body.
The subject isn't getting updated . I still see Dummy as Subject.
10-20-2022 01:31 PM
Someone can correct me if I'm wrong, but I don't think it's possible to use a mail script from an email client template.
Mike* My Collection of ServiceNow Stuff *
10-29-2022 01:07 PM
Hi Mike,
Mail scripts work from Client Email Template as well.
____
Regards,
Nitish
10-29-2022 05:37 PM
You're right! I think I was thinking of quick messages when I wrote that!
Hi Pardhiv,
Please remove the Subject "dummy" from your Client Email Template.
