Maintenance Window

[sunny13]

Hi All,

I would like to know what is the purpose of a Maintenance Window ?

Today in SN if a Change Request is scheduled outside of a Maintenance Maintenance window it shows up as a conflict with Type of "Not in a Maintenance Window" I would like to show the type where the Conflict is "In a Maintenance window" or what other Options there are as far as the type of conflict.

Thnaks for your support.

[Michael Fry1]

Two types available: Maintenance Windows & Blackout Windows. Some may have specific time that server can be off-line for Maintenance or rebooted after Maintenance is complete. That would be the maintenance window for that device, or data-center, or customer. Blackout Windows are more like, no changes allowed over holiday time frame, or extended weekend, etc If no maintenance window is needed, you can uncheck options in Preferences:

[sunny13]

Hi Mike,

Thanks for that.

Here Customer want me to show the type where the Conflict is "In a Maintenance window" , I'm still trying to understand the requirement.

[Michael Fry1]

You would need to define a Maintenance Window (look in navigation for Maintenance Window) for CIs, and a time frame, like 2am - 6am. Changes would have to be scheduled inside that window for your Change to be 'in Maintenance Window'.

[sunny13]

Thanks Mike .