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Major Incident - Post Incident Report and Communications

EricG
Kilo Sage

Has anyone been able to find out why communications are not included as part of the Timeline on the Post Incident Report?

 

I have a requirement to add them and I'm not quite sure how to get it done.

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @EricG 

 

Might be reach out to your SN account team to answer on this, the communication skipped might be business reason which SN can provide. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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